Responsible Gaming
Gambling should be a form of entertainment, not a way to earn money. Always play for fun and never spend more than you can afford to lose.
Age Verification
In New Zealand, the legal age to enter a casino and gamble is 20 years. We strongly encourage you to confirm the legal gambling age in your location before participating.
Warning Signs of Problem Gambling
Recognising the signs early can help prevent harm. Consider whether any of the following apply to you or someone you know:
- Chasing losses by returning to win back money you have lost.
- Hiding gambling activity from family or friends.
- Spending more time or money on gambling than planned.
- Lying about how much you gamble.
- Neglecting work, study, or family responsibilities due to gambling.
- Borrowing money or selling possessions to gamble.
- Feeling anxious, guilty, or irritable when trying to cut back.
Self-Help Tools
Many gambling platforms offer practical tools to help you stay in control. These include:
- Deposit limits: Set a maximum amount you can add to your account over a chosen period.
- Loss limits: Cap the total amount you can lose within a set timeframe.
- Reality checks: Receive periodic reminders of how long you have been playing.
- Self-exclusion: Block yourself from accessing gambling services for a defined period or permanently.
Use these tools consistently to maintain entertainment-based play.
Support Organizations
If you need help for yourself or someone else, contact a recognised support service in your country. Below are trusted organisations across several regions:
- New Zealand (Aotearoa): Problem Gambling Foundation of New Zealand – www.pgf.nz; Gambling Helpline New Zealand – call 0800 654 655 or text 8006.
- United Kingdom: GamCare – www.gamcare.org.uk; GamStop – www.gamstop.co.uk.
- Australia: Gambling Help Online – www.gamblinghelponline.org.au.
- Canada: Responsible Gambling Council – www.responsiblegambling.org.
- United States: National Council on Problem Gambling – www.ncpgambling.org.
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de.
- Other regions: Please locate the most relevant national helpline for your country. Many nations provide free, confidential support services.
Seek Help Now
If you recognise problem gambling in yourself or a loved one, please reach out to a support organisation immediately. Help is free, confidential, and available 24/7 in many places. You are not alone, and taking the first step can make a real difference.